Critical Success Factors in Enterprise Resource Planning (ERP) System Implementation: An Exploratory Study in Oman
نویسنده
چکیده
The ERP system has been the subject of much academic discussion in recent times. The impact that a successful implementation can have on an organization cannot be overstated. The factors which are crucial to the successful implementation of an ERP system are commonly known as Critical Success Factors (hereinafter CSFs). This study investigated the CSFs that play a crucial role during the implementation process in Omani organizations. Moreover, it identified the CSFs that are most important in ensuring a successful ERP system implementation. The survey was distributed to 35 enterprises using an ERP system. The managers of those enterprises identified 10 CSFs as the most important.
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